COOKIE POLICY AND PRIVACY NOTICE

Effective Date: June 3, 2025
Last Updated: June 3, 2025

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1. INFORMATION ABOUT THE DATA CONTROLLER

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Company Name: ROBETA d.o.o.
Registered Address: [Insert full company address from Slovenia]
Registration Number: [Insert company registration number]
VAT Number: [Insert VAT number]
Email: info@robeta-campervans.com
Phone: [Insert phone number]
Data Protection Officer: [Insert name or email: dpo@robeta-campervans.com]

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2. WHAT ARE COOKIES

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They are widely used to make websites work efficiently and provide information to website owners. The cookies we use do not contain any information that personally identifies you.

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3. LEGAL BASIS FOR PROCESSING

We process your personal data through cookies based on:

• Consent (Article 6(1)(a) GDPR): For analytics, functional, and marketing cookies
• Legitimate Interest (Article 6(1)(f) GDPR): For essential cookies necessary for the website to function

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4. CATEGORIES OF COOKIES WE USE

4.1 STRICTLY NECESSARY COOKIES

Legal Basis: Legitimate Interest
Retention Period: Session
Purpose: These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

4.2 ANALYTICS COOKIES

Legal Basis: Consent
Retention Period: Up to 2 years

Cookie NameProviderPurposeDuration_ga, _gid, _gatGoogle Analytics (ID: G-26H3V66HB4)Tracks website usage, page views, and user behavior2 years / 24 hours / 1 minute_fbp, frFacebook Pixel (ID: 164431164861974)Tracks conversions from Facebook ads, optimizes ad delivery90 days

4.3 FUNCTIONAL COOKIES

Legal Basis: Consent
Retention Period: 1 year

Cookie NameProviderPurposeDurationwglangWeglot (API: wg_228221669efe993e2b54d2d83841c0518)Remembers selected language preference1 yearhubspotutkHubSpot (ID: 146301933)Enables chat functionality and tracks visitor interactions13 months

4.4 MARKETING/TARGETING COOKIES

Legal Basis: Consent
Retention Period: Up to 2 years

These cookies are used to deliver adverts more relevant to you and your interests. They remember that you have visited our website and share this information with other organizations such as advertisers.

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5. THIRD-PARTY SERVICES

We use the following third-party services that may set cookies:

Google Analytics

Purpose: Web analytics service
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout

Facebook Pixel

Purpose: Advertising optimization and conversion tracking
Privacy Policy: https://www.facebook.com/policy/cookies/
Opt-out: https://www.facebook.com/help/568137493302217

Weglot

Purpose: Website translation services
Privacy Policy: https://weglot.com/privacy

HubSpot

Purpose: Customer relationship management and chat services
Privacy Policy: https://legal.hubspot.com/privacy-policy

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6. INTERNATIONAL DATA TRANSFERS

Some of our external third parties are based outside the European Economic Area (EEA). We ensure appropriate safeguards are in place:

• Google & Facebook: EU-US Data Privacy Framework certified
• HubSpot: Standard Contractual Clauses
• Weglot: EU-based servers

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7. YOUR RIGHTS UNDER GDPR

You have the following rights regarding your personal data:

1. Right of Access (Article 15 GDPR): Request a copy of your personal data
2. Right to Rectification (Article 16 GDPR): Request correction of inaccurate data
3. Right to Erasure (Article 17 GDPR): Request deletion of your data ("right to be forgotten")
4. Right to Restrict Processing (Article 18 GDPR): Request limitation of processing
5. Right to Data Portability (Article 20 GDPR): Receive your data in a structured format
6. Right to Object (Article 21 GDPR): Object to processing based on legitimate interests
7. Right to Withdraw Consent (Article 7(3) GDPR): Withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal

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8. HOW TO EXERCISE YOUR RIGHTS

To exercise any of your rights, please contact us:

• Email: dpo@robeta-campervans.com
• Mail: ROBETA d.o.o., [Full Address], Slovenia
• Response Time: We will respond within 30 days of receiving your request

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9. MANAGING YOUR COOKIE PREFERENCES

Browser Settings

You can block or delete cookies through your browser settings:

• Chrome: chrome://settings/cookies
• Firefox: about:preferences#privacy
• Safari: Preferences > Privacy
• Edge: edge://settings/privacy

Warning: Blocking all cookies may impact website functionality.

Cookie Consent Tool

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

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10. DATA RETENTION

We retain data collected through cookies for the following periods:

• Analytics data: Maximum 26 months
• Marketing data: Maximum 24 months
• Functional cookies: Until you clear your browser cookies

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11. AUTOMATED DECISION-MAKING

We use automated processing for:

• Marketing optimization: Facebook and Google use algorithms to optimize ad delivery
• Website personalization: Content may be adjusted based on your browsing behavior

You have the right to request human intervention and to contest decisions based solely on automated processing.

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12. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data:

• SSL encryption for data transmission
• Regular security audits
• Access controls and authentication
• Data minimization principles

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13. CHILDREN'S PRIVACY

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children.

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14. COMPLAINTS

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner of the Republic of Slovenia
Dunajska 22, 1000 Ljubljana
Email: gp.ip@ip-rs.si
Phone: +386 1 230 97 30
Website: https://www.ip-rs.si

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15. CHANGES TO THIS POLICY

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Material changes will be notified via a prominent notice on our website.

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16. COOKIE CONSENT BANNER TEXT

First Layer (Banner):

"This website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. We use essential cookies for site functionality, analytics cookies (Google Analytics, Facebook Pixel) to understand usage, functional cookies (Weglot, HubSpot) for language preferences and customer service, and marketing cookies for relevant advertising. By clicking 'Accept All', you consent to all cookies. Click 'Manage Preferences' to customize your choices or 'Essential Only' for necessary cookies only. You can change your preferences anytime via our Cookie Settings. For more information, see our [Cookie Policy]."

[Essential Only] [Manage Preferences] [Accept All]

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17. CONTACT INFORMATION

For questions about this Cookie Policy or our privacy practices:

ROBETA d.o.o.
Attn: Data Protection Officer
[Full Company Address]
Email: dpo@robeta-campervans.com
Phone: [Company Phone]

Website: www.robeta-campervans.com

Document Version: 1.0
Language: English
Applicable Jurisdictions: European Union, Slovenia

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